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Frequently Asked Questions

We offer a large selection of unique rental log cabins and vacation homes. All of them in the Bryson City, Cherokee, Fontana Lake and Nantahala areas of the North Carolina Smoky Mountains.

Have another question not answered below? We will happily answer all your questions and concerns. We want you to be completely informed, confidant and comfortable when you stay at one of our rental cabins.
We WILL answer the Phone or Your e-mail 9am-9pm


We have select cabins where we allow pets. See our Pet Friendly page for a list of which cabins allow pets and additional info and tips on vacationing with pets in the smoky mountains. There is a A non-refundable fee applied to your vacation rental total when you are including a pet on your Smoky Mountain Vacation.

Yes, On all of our Smoky Mountain Cabins we offer discounts for active military. Repeat Guest are eligible for special discounts. Seasonal discounts are also occasional available. Please see the Vacation Discounts page for more details. Occasionally we are able to offer Special Discounts on individual cabins. The discount details are presented on the cabins rental info page and apply only to the rental cabin they are featured on. Visit the Featured Cabins page to see a list of cabins with special rental rate discounts available.

All reservations must be guaranteed with a credit card (Visa, Master Card, and Discover accepted). No reservations held on declined credit cards. For Reservation made two weeks or more in advance of Check-in date; a deposit equivalent to half of reservation is required to secure the reservation, with the balance due 30 days before arrival. All Reservations made within two weeks of check-in date must be paid in full at time of making reservation. Reservations for two-night stays must be paid in full at time of reservation.

We definitely understand the importance of a comfortable bed on the quality of a good nights rest. Since all of our cabins are privately owned second homes and vacation getaways; the individual property owners choose the bed sizes and mattress firmness levels available at their cabins. This is also the reason why we can not move or make changes to the bed sizes or mattress firmness level to accommodate a guest preferences. Some of our cabins do have king size beds and others don't; this is why we display all the bed sizes available at each cabin where ever the cabin is listed on our site. For detailed information Please see the cabin's page. No matter which rental cabin you choose, you will find the beds freshly made with crisp clean linens when you arrive.

Most kitchens have a full size refrigerator, full size stove, microwave, coffee maker, cooking and eating utensils and dishes. Please bring your own food and condiments.

Yes, An initial starter supply of toilet paper, paper towels, and dish soap is in each cabin. Please bring your own bar soap and personal items.

Yes, all beds are made with fresh clean linens. Towels and washcloths are provided.

Yes, All cabins have a 2-3 night minimum stay and some have longer minimums depending on the cabin you choose and the season. The peak months of June, July & October require longer stays and some holidays have a 4 night min. stay. Please ask for details when making your reservation.

Many of our vacation rental cabins do have hot tub that are professionally cleaned and maintained. For a complete list of our cabins that have hot tubs; Please visit the Hot Tub page.

Some cabins do have fire pits. Please see cabin details for more details.

No, we are sorry, but none of the cabins are handicap accessible.

Yes, there are several locations within just a short drive from the cabins.

There are many restaurants in the area with a variety of cuisine.

Yes, within a short driving distance you will find local rivers, lakes and streams for whitewater rafting, fishing, kayaking,etc.